Privacy Policy

At Process and Serve, we collect various types of information to provide and improve our services. The information we collect can be categorized into the following types:

This refers to identifiable information that can be used to contact or identify you. Examples include but are not limited to:

• Name
• Email Address
• Phone Number
• Postal Address

This is information that cannot be used to identify you but is still collected for analytical purposes. Examples include:

• Browser type and version
• Operating System
• Internet Service Provider (ISP)
• Page views and site navigation patterns

Cookies are small data files stored on your computer by websites you visit. They are used to keep track of your interactions with the site and enhance your user experience. We use cookies for the following purposes:

• Session management
• User authentication
• Analytics and performance monitoring

You can choose to disable cookies through your browser settings, although doing so may affect the functionality of our website.

At Process and Serve, we employ various methods to collect information from and about you. Understanding these methods helps you to make informed decisions about your data. 

We collect information that you voluntarily provide to us. This can happen in various ways such as:

• Filling out forms on our website
• Contacting us via email, phone, or chat support
• Registering for an account
• Signing up for newsletters or promotional materials
• Completing customer surveys

Some information is automatically collected as you navigate through our site or use our services. Automated technologies we use include:

• Cookies: As mentioned in the previous section
• Web Beacons: Tiny graphics embedded in emails and web pages to track the pages you visit or the emails you open
• Log Files: These include IP addresses, browser types, Internet Service Providers, referring/exit pages, and other usage statistics
• Analytics Tools: Such as Google Analytics, which collect aggregated data on user behavior

Please note that we may combine information collected through automated means with other information, including personal information, to improve our services and enhance your experience with us.

We take your privacy seriously and are committed to responsible data use. Below, we outline the primary ways in which the information collected is used. 

• To respond to your inquiries and provide customer support
• To process transactions and manage accounts
• To perform the services you have requested or purchased, such as process serving, legal advice, or notarization services

• To send updates, security alerts, and account notifications
• To send newsletters or promotional materials, if you've opted-in
• To conduct surveys for market research and customer feedback

• To analyze usage patterns and user behavior to improve website functionality and service offerings
• To develop new products and services
• To personalize your experience by tailoring content, recommendations, and advertising to your preferences

• To comply with applicable laws, regulations, and legal obligations
• To detect, prevent, or investigate security breaches, fraud, or other unauthorized activities
• To protect the rights and property of Process and Serve as well as that of our users and third parties

• To produce aggregate and anonymous reports to understand service trends without identifying individual users

Your information will never be sold to third parties, and sharing will only occur as described in this Privacy Policy.

Your trust is important to us, which is why we're clear and transparent about how we handle sharing and disclosing your information. 

• Service Providers: We may share your information with third-party vendors who help us in the delivery of services like payment processing, data analytics, or customer support.
• Business Partners: If you've opted-in, we may share non-sensitive, aggregate data with partners for research, marketing, or promotional collaborations.
• Successors: In the event that our business is sold or merged with another company, your information may be transferred to the new owner.

• Compliance with Laws: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations.
• Legal Proceedings: We may share your information if needed to protect against legal claims or to participate in legal processes like court orders or subpoenas.
• Safety and Security: We may disclose your information to protect the safety, security, and rights of Process and Serve, our users, or the public as required or permitted by law.

By using our services, you consent to the sharing and disclosure methods outlined above. Rest assured that we will always take steps to ensure that your information is treated securely and in accordance with this Privacy Policy.

We take your privacy seriously, and that includes making sure your data is securely stored and managed. Here's how we approach these vital concerns: 

• Timeframe: We retain your personal information for as long as is necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or allowed by law.
• Account Deactivation: If you choose to deactivate your account, we may still retain certain information for legal or operational purposes.
• Data Archiving: Older, inactive accounts may be archived in accordance with legal requirements and data retention policies.

• Encryption: We employ encryption technologies to secure the transmission and storage of your information.
• Access Controls: Only authorized personnel have access to your personal data, and they are required to handle the information in line with this Privacy Policy.
• Firewalls and Monitoring: Our systems are protected by robust firewalls and monitored

Your privacy is not just a company priority; it's your right. Below are the rights you have concerning your personal data, as subject to local data protection laws. 

You have the right to request copies of the personal information we hold about you at any time. 

If you believe that any information we hold about you is incorrect or incomplete, you have the right to request a correction. 

You have the right to request the deletion or removal of personal data where there is no compelling reason for its continued storage and processing. 

You have the right to object to the processing of your data for specific purposes, such as direct marketing or analytics. 

You have the right to receive the personal data concerning you in a structured, commonly used, and machine-readable format.

You have the right to request the restriction of processing your personal data under certain conditions. 

If you believe your privacy rights have been violated, you have the right to lodge a complaint with a supervisory authority.

For exercising any of these rights, please contact us through the provided contact methods. We will respond to your request in accordance with applicable laws.

Our website may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and privacy practices of these third-party sites. This Privacy Policy does not extend to your use of such sites. 

We are not responsible for the privacy policies or practices of any third-party websites linked to our site. We strongly recommend that you read the privacy policy of any external site you visit via a link on our website. 

The inclusion of a link to an external website should not be understood as an endorsement of that website, its operator, or the site's content. We aim to provide these links for your convenience in accessing related information, but it is your responsibility to make your own decisions about the content and reliability of information you find on such third-party websites.

For more information on how these third-party sites collect and use your information, please refer to their respective privacy policies.

In some instances, the data that we collect from you may be transferred to, and stored at, a destination outside the jurisdiction in which you reside. It may also be processed by staff operating outside your jurisdiction who work for us or one of our third-party data processors. 

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the data we transfer internationally. 

Where we transfer your data outside of your jurisdiction, we take steps to ensure that your data is treated securely and in accordance with applicable data protection laws. This often involves the use of standard contractual clauses approved by regulators, or other legal mechanisms to ensure the adequate protection of your data.

By using our services and providing us with your personal information, you consent to the international transfer, storing, and processing of your data as described in this section.

For more information on the specific security measures we take for international data transfers, please contact us directly.

We regularly review our Privacy Policy to ensure that it remains accurate and up to date with current legal requirements and changes in our business practices. 

Any updates or changes to our Privacy Policy will be posted on this page and, where appropriate, notified to you via email or through a notice on our website or mobile application. 

Each revision will be accompanied by an effective date at the top of the Privacy Policy. We encourage you to frequently check this section to be informed of how we are helping to protect your personal information. 

It is your responsibility to review this Privacy Policy periodically and remain informed about any changes. Your continued use of our services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such a revised policy.

For questions regarding updates and changes to our Privacy Policy, feel free to contact us.